FWD: RE: long time user of y and y

[admin]

Dear FORUM members, and friends of the Y&Y TeX System,

Michael sent this email to admin by mistake...I am sure he meant to send it to techsupport ;-).

Regards,
Blenda.


---------- Original Message ----------------------------------
From: Michael Selig <m-selig at uiuc.edu>
Date:  Thu, 15 Jan 2004 00:22:50 -0600

The jpg's mentioned below were images that I sent with my original email to
Y&Y tech support (support at yandy.com).  Essentially, those screen grabs
indicated that the fonts could not be found.

The Windows/fonts folder does not have any zero size files.  Also, as far
as I can tell it does not include any of the TeX fonts (but they could be
there...).  The prior email on this included the list of all the font files
in the Windows/fonts folder.

When I installed the fonts using the 2.2 version Y&Y CD, the fonts were
installed in a flash --- almost as if nothing really happened.  I do not
recall the CD spinning up, i.e. I don't think anything came off of the
CD(!).  I attempted to install the fonts a second time, and the same thing
happened --- no success in getting the DVI viewer to work w/ the TeX
fonts.  Instead some Windows fonts were substituted.

Today I moved ahead and installed MiKTeX (after being a long time Y&Y
user).  I'd still rather use Y&Y.  I thought that perhaps MiKTeX would put
the fonts where the Y&Y DVI viewer would find them, but I am still seeing
the same fonts error message from the Y&Y DVI viewer.  The MiKTeX install
with their DVI viewer does work, so I do have fonts somewhere on my system.

I will add that the Y&Y 2.2 ver CD did successfully install on my prior NT
4 machine.

Hopefully, someone has some ideas on what might be going on.

At 1/13/2004, you wrote:
>I'm not sure if I understand your error report. Do _12f8a1.jpg_ and
>_12f923.jpg_ represent the error message? I know .jpg to represent a
>graphics file format.
>
>A few months ago we had a problem installing CM fonts from the Y&Y package
>on a new machine running on Windows 2000 Professional. It was very
>bizarre. The very same installation worked on other machines, but not on
>that machine. I advise you to check in Windows' font folder if any of the
>fonts you are having problems with show 0K (zero kilobytes).
>
>If that's so, I can tell you how we ended up resolving the issue.
>
>Thanks,
>Frank
>
> >-----Original Message-----
> >From: admin   [mailto:admin at yandy.com]
> >Sent: Tuesday, January 13, 2004 1:46 PM
> >To: techsupport at yandy.com
> >Subject: FWD: long time user of y and y
> >
> >
> >Dear Techsupport at yandy.com,
> >
> >Michael called Y&Y and asked for help with a font problem.
> >I was unable to help and am hoping that somebody will be able
> >to advise him regarding the installation of his CM Fonts.
> >
> >
> >Michael has just been subscribed to techsupport and will now
> >receive mail from the FORUM.
> >
> >Thank you, and here is his email.
> >
> >Regards,
> >Blenda.
> >
> >
> >
> >*******************************************************************
> >
> >Date:  Tue, 13 Jan 2004 00:42:44 -0600
> >
> >Hi Tech Support,
> >
> >I am a long time user of Y and Y tex, and I have hit a
> >problem install ver 2.2 on my new computer (Windows XP).  I
> >followed the
> >instructions, installing the fonts first, then the rest, and I
> >get this
> >when I try to view the dvi file:
> >
> >12f8a1.jpg
> >
> >
> >I have tried other dvi files and other fonts are missing.
> >Here's another
> >example.
> >
> >