long time user of y and y

[Frank Ganz]

Dear Michael,

I have reviewed you earlier email that lists the fonts. Indeed, no Computer Modern fonts are installed. Could there be a problem with the CD? Look for the fonts on the CD and grab one and drag this one on your fonts folder. Do you feel comfortable doing that? Windows NT/2000 (I imagine XP works the same way) will try to install it. You may then get an error message that's more useful or it may install the font fine.

The experience I have had with the machine that gave me trouble was that it wouldn't install the CM fonts that came with the CD even though it worked on other machines with identical hardware, but an older version from a previous Y&Y package would work fine. You may be experiencing the same difficulty.

Hope this helps.

Frank







>-----Original Message-----
>From: admin   [mailto:admin at yandy.com]
>Sent: Thursday, January 15, 2004 9:38 AM
>To: techsupport at yandy.com
>Cc: Michael Selig
>Subject: FWD: RE: long time user of y and y
>
>
>Dear FORUM members, and friends of the Y&Y TeX System,
>
>Michael sent this email to admin by mistake...I am sure he
>meant to send it to techsupport ;-).
>
>Regards,
>Blenda.
>
>
>---------- Original Message ----------------------------------
>From: Michael Selig <m-selig at uiuc.edu>
>Date:  Thu, 15 Jan 2004 00:22:50 -0600
>
>The jpg's mentioned below were images that I sent with my
>original email to
>Y&Y tech support (support at yandy.com).  Essentially, those screen grabs
>indicated that the fonts could not be found.
>
>The Windows/fonts folder does not have any zero size files.
>Also, as far
>as I can tell it does not include any of the TeX fonts (but
>they could be
>there...).  The prior email on this included the list of all
>the font files
>in the Windows/fonts folder.
>
>When I installed the fonts using the 2.2 version Y&Y CD, the
>fonts were
>installed in a flash --- almost as if nothing really happened.
> I do not
>recall the CD spinning up, i.e. I don't think anything came off of the
>CD(!).  I attempted to install the fonts a second time, and
>the same thing
>happened --- no success in getting the DVI viewer to work w/ the TeX
>fonts.  Instead some Windows fonts were substituted.
>
>Today I moved ahead and installed MiKTeX (after being a long time Y&Y
>user).  I'd still rather use Y&Y.  I thought that perhaps
>MiKTeX would put
>the fonts where the Y&Y DVI viewer would find them, but I am
>still seeing
>the same fonts error message from the Y&Y DVI viewer.  The
>MiKTeX install
>with their DVI viewer does work, so I do have fonts somewhere
>on my system.
>
>I will add that the Y&Y 2.2 ver CD did successfully install on
>my prior NT
>4 machine.
>
>Hopefully, someone has some ideas on what might be going on.
>
>At 1/13/2004, you wrote:
>>I'm not sure if I understand your error report. Do _12f8a1.jpg_ and
>>_12f923.jpg_ represent the error message? I know .jpg to represent a
>>graphics file format.
>>
>>A few months ago we had a problem installing CM fonts from
>the Y&Y package
>>on a new machine running on Windows 2000 Professional. It was very
>>bizarre. The very same installation worked on other machines,
>but not on
>>that machine. I advise you to check in Windows' font folder
>if any of the
>>fonts you are having problems with show 0K (zero kilobytes).
>>
>>If that's so, I can tell you how we ended up resolving the issue.
>>
>>Thanks,
>>Frank
>>
>> >-----Original Message-----
>> >From: admin   [mailto:admin at yandy.com]
>> >Sent: Tuesday, January 13, 2004 1:46 PM
>> >To: techsupport at yandy.com
>> >Subject: FWD: long time user of y and y
>> >
>> >
>> >Dear Techsupport at yandy.com,
>> >
>> >Michael called Y&Y and asked for help with a font problem.
>> >I was unable to help and am hoping that somebody will be able
>> >to advise him regarding the installation of his CM Fonts.
>> >
>> >
>> >Michael has just been subscribed to techsupport and will now
>> >receive mail from the FORUM.
>> >
>> >Thank you, and here is his email.
>> >
>> >Regards,
>> >Blenda.
>> >
>> >
>> >
>> >*******************************************************************
>> >
>> >Date:  Tue, 13 Jan 2004 00:42:44 -0600
>> >
>> >Hi Tech Support,
>> >
>> >I am a long time user of Y and Y tex, and I have hit a
>> >problem install ver 2.2 on my new computer (Windows XP).  I
>> >followed the
>> >instructions, installing the fonts first, then the rest, and I
>> >get this
>> >when I try to view the dvi file:
>> >
>> >12f8a1.jpg
>> >
>> >
>> >I have tried other dvi files and other fonts are missing.
>> >Here's another
>> >example.
>> >
>> >
>
>
>
>