[texhax] Bilbliography problem

[quantifier.org]

> Robin, I think it would be a shame to loose you. I learned a lot
> from the answers you (and others) gave to the questions on this
> list, and I would miss them.

I've probably asked about 5 questions to this list.  Each time, Robin
Fairbanks says something impolite, and short, and then presses send.
twenty minutes later someone with more tact answer my question
satisfactorily, and I go about my business.

This seems to be a trend for most new and mid level users.  I don't see
exactly what we're loosing here, except the extra delite of someone
immediataly deriding us, before someone else eventually comes along to
answer the question.

bobby