FWD: RE: urgent

[admin]

Thanks for the response so far (Robin) to this problem.  Here is more information incase there a question/problem I did not address.

Blenda.


---------- Original Message ----------------------------------
From: "Krys" <krys at ee.tamu.edu>
Date:  Fri, 23 Jan 2004 11:56:15 -0600

Blenda,

No, I have not installed your fonts and cannot afford to waste more time on
this. I do not intend to use them or recommend them to anyone else. My
system is still messed up as a result of running your installation routine.
Your manuals are out of date, incomplete, and confusing. (I cannot comment
on the fonts, because it is impossible to install them without an inordinate
effort.) This product appears to be an abandoned orphan and completely
unsupported; your cheerful assistance is no substitute.

I would like to send this package back to you for a refund (excluding
shipping cost). Do I need some return authorization number from you?

Sincerely,

Krys Michalski

--------------------------------------------

E-mail: krys at ee.tamu.edu


-----Original Message-----
From: admin   [mailto:admin at yandy.com]
Sent: Friday, January 23, 2004 9:08 AM
To: Krys
Subject: RE: urgent





---------- Original Message ----------------------------------
From: "Krys" <krys at ee.tamu.edu>
Date:  Thu, 22 Jan 2004 13:53:40 -0600

>Blenda,
>
>Our computer expert has told me that all fonts are in the c:/windows
>directory.

Yes, it is the same folder.

 When I asked if there was some font manager, he answered: "why do
>you ask? you just copy fonts to that directory to make them available."
>
>Hence, I am not sure: do you just need to know where the font files are on
>my system, or were you looking for some "fonts manager" software, which
>installs/uninstalls fonts?

I am glad you found the folder, now you can see if your MathTime fonts are
in this folder.  If not, then the fonts were not installed or not installed
correctly. then re-install the fonts, using this folder.

You most probably by now have installed the fonts.  If you still have a
problem, let me know.

Regards,
Blenda.


>
>-Krys
>
>--------------------------------------------
>Krzysztof Arkadiusz Michalski
>Texas A&M University
>Department of Electrical Engineering

>
>-----Original Message-----
>From: admin   [mailto:admin at yandy.com]
>Sent: Thursday, January 22, 2004 11:05 AM
>To: Krys
>Subject: Re: urgent
>
>
>Hi Krys,
>
>I tried to call and left a message on your answering maching.  I could help
>you on the phone.  Please call me at 1 800 742-4059.
>
>I will call on and off to see if I can get hold of you.
>
>Regards,
>Blenda.
>
>
>---------- Original Message ----------------------------------
>From: "Krys" <krys at ee.tamu.edu>
>Date:  Thu, 22 Jan 2004 09:28:28 -0600
>
>>I have run wk2fonts.exe, which apparently substituted some fonts on my
>>Windows XP, so that my Windows applications using text editors use these
>new
>>fonts. They are very crude and hard to read on the screen. Please HELP!
How
>>can I get rid of those fonts and restore my old fonts, which are not so
>hard
>>on the eyes? Is there an UNINSTALL utility somewhere on your CD? I just
>wish
>>to get rid of those fonts and forget the whole nightmare! Please, help me!
>>
>>--------------------------------------------
>>Krzysztof Arkadiusz Michalski
>>Texas A&M University
>>Department of Electrical Engineering
>>College Station, Texas 77843-3128 USA
>>Tel.: (979) 845-5203 Fax: (979) 845-6259
>>E-mail: krys at ee.tamu.edu
>>
>>
>>
>
>
>