turning experience into an FAQ (was: Re: Problems with ...)

[Christina Thiele]

Radek.Zakrzewski at goodrich.com writes:
>
>
> > -----Original Message-----
> > From: David Cruickshank [mailto:D.Cruickshank at sheffield.ac.uk]
> > Sent: Tuesday, January 20, 2004 7:08 AM
> > To: Techsupport at yandy.com
> > Subject: RE: Problems with production of PS and PDF files
> >
> > As I understand it, as long as the installation of ATM happens after
> > the fonts and YandY have been installed, there should be no
> > problem.  In practical terms, DVIPSONE didn't work for me before I
> > installed ATM Light 4.1, but it works now and I've had no other
> > problems [though this is with Win XP].
> >
> > Does any one else know better?  I'm happy to be contradicted!
> >
>
> David,
>
> Thanks a lot for your help. The method worked!
>
> As you advised I installed ATM Light 4.1. For a while I thought it had no
> effect, but I forgot about rebooting the machine after installation. Now if
> I print to Acrobat Distiller with "Print to file" and "Use DVIPSONE" turned
> on, I get a correctly looking PS file, which then the distiller is able to
> convert to a legitimate PDF. So far I didn't notice any adverse effects of
> ATM Light 4.1 in Windows 2000 Pro.
>
> Curiously, if I select one of the PS printers as destination with "Print to
> file" and "Use DVIPSONE" turned on, I am still getting the "permission
> denied" error for PS file creation, which really makes no sense, as there
> are no write protections in that directory. But I really don't care about it
> if I have another setting that works.
>
> Thanks a bunch!!!
>
> Radek
>


David, Radek ... would you guys be interested in writing up an FAQ on
this question/problem?!

Consider using the techsupport gang as a testing group, esp. in trying
to narrow down why it is some people's XP machines have given no
problems, while others have; and which ATM is it that's the right one
to use (Lite vs Deluxe).

When someone's solution addresses a vexing problem so neatly, then we
should pay attention and try to get that problem and its solution
described in a useful way for others.

Indeed, if anyone else has a particular problem/solution they've been
involved in, and would like to work on a suitable FAQ, post your
interest here (to make sure there's no duplication) and take it from
there.

You've probably all read the FAQs as they now stand on the website --
and we know they're lagging behind in terms of XP-specific
references. So I think it would be a good addition to start taking the
XP experiences we've seen reported -- and even solved ;-) -- here, and
writing them up.

Ch.