cmr and mt problems under Win2k

Christina Thiele cthiele at ccs.carleton.ca
Tue Sep 2 11:17:38 CEST 2003


Dan Erwin writes:
>
> Hi,
>
> I took delivery on a full TeX with Mathtime system and installed it
> under Windows 2000 Professional. (CD volume label YandY_MTX.)
> This order was several months ago --
> I stopped trying to use it after sending essentially this email to
> support at yandy.com and getting no reply. Now I'm trying again.

Glad you tried again. The address `support at yandy.com' has pretty much
been phased out even though the documentation still carries it in
various places. The outside cover of your manuals should have a
sticker with the new address, though.

Now, one thing that's really different in `techsupport' for Y&Y
products is that where `support at yandy.com' used to go to just one
in-house person (so it was ok to include serial and invoice numbers
then), mail sent to `techsupport at yandy.com' goes to a mailing list of
subscribed users -- not in-house at all. So we'll just all ignore that
info that you sent out ;-)

There's a small core of support people like myself you try to answer
questions, but we only know so much. The rest of the users out here
have tons of experience in a lot of areas where we often don't go
... like generating pdf files, or inserting fantastic numbers of
graphic files, or whatever. So it's a collective help group you've got
here on-line.


Now, this very problem you describe came up in early June with someone
on this list, and I've just gone through the mail again to see what
the causes were. The error messages were so familiar ...


> First, the installation scripts are not quite in sync with what's on the
> CD, so if you try to have the Latex installer copy all the packages to
> the hard drive, it aborts because it tries to copy
> ctan\latex\contrib\other\boites\boites.sty, which is not on the CD.

Yes, we've encountered this one before. The boites package is
available on CTAN, so if you need it, you can find it there. The
package name apparently is not in the installation/CD-writing script
that's used (for whatever reason, it's missing) and so the
installation spits out that error message during the CTAN portion of
the installation routine we go through.

Oh, by the way, when I encountered this, and got to the end of my
installation, I found that there was no `LaTeX' entry in my DVIWindo
TeX menu (you know, the pull-down menu that also lists which function
keys will do what). Anyways, check that it has a `LaTeX' entry,
usually tied to the F8 key. If yes, then that niggle isn't yours ;-)
If not, let us know and we'll send you the necessary info to fix it.

> Second, I find that the plain old cmr files are not installed, and in
> fact don't appear anywhere on the installation CD. So I can latex
> "hello_cm.tex" but cannot preview it.

Yes, well ... the CM fonts have to be explicitly specified and
purchased. Is it possible you didn't request them? If you have them
from a previous Y&YTeX version, then locate your old CD, and install
AS PER INSTRUCTIONS FOR THE NEW VERSION (I emphasise, because
installation instructions are quite different between Win95/98/NT and
Win2000/XP.

> Third, and most important (since it is really MT that I want), I cannot
> latex "hello_mt.tex" because of corruption errors in NFSS (TeX output
> appears below).

Yes, the error message you describe is known. Here's what needs to be
done. First, plop that CD back into your machine and have Explorer
ready to look at both its contents and those in c:\yandy.

> So for the moment I am dead in the water and would appreciate any
> suggestions you might have. If the problems will be fixed with a current
> install CD, you might drop one in the mail to me -- I can be trusted to
> return the old one should you wish it.

The fixes take less time than the mail ;-) So here goes. This is taken
from mail from early June on what the other user did. I've going to
use double >>, to distinguish his text from yours:

>> Could not find the mathtime.sty or times.sty, so went to the CD
>> ROM:\MATHPLUS\PSNFSS directory, copied everything to my
>> C:\YANDY\TEX\LATEX directory and ran Latex on mathtime.ins. This
>> created additional files, but not a times.sty, which appeared to be
>> the only missing file according to latax's complaints. This, I found
>> in the yyadd.zip file in the demo directory of the CD-ROM (search
>> reported it was in the PSNFSS directory, but this did not exist on the
>> ROM and crashed explorer when I tried to copy the found file -
>> strange). Anyway, with these files in place the file compiles and can
>> be viewed by dviwindo. The remaining odd part is the numerous warning
>> messages in the log file, as sample of which is:
>>
>> (c:/yandy/tex/latex/unpacked/fontenc.sty
>> Package: fontenc 2000/08/30 v1.91 Standard LaTeX package
>>  (C:/YANDY/TEX/LATEX/ly1enc.def
>> File: ly1enc.def 1997/03/21 v0.3 Y\&Y's texnansi encoding (DPC))
>> LaTeX Font Info:    Try loading font information for LY1+ptm on
>> input line 96.
>> (C:/YANDY/TEX/LATEX/ly1ptm.fd
>> File: ly1ptm.fd 1997/01/26 LY1/ptm (Times Roman) with Adobe file
>> names. (DPC) )) (C:/YANDY/TEX/LATEX/mathtime.sty
>> Package: mathtime 1997/10/10 v1.0e mathtime font support (FMi/DPC)
>> LaTeX Font Warning: Encoding `OT1' has changed to `LY1' for symbol font
>> (Font)              `operators' in the math version `normal' on input line 73.
>> LaTeX Font Info:    Overwriting symbol font `operators' in version
>> `normal' (Font)                  OT1/cmr/m/n --> LY1/ptm/m/n on
>> input line 73.
>> LaTeX Font Warning: Encoding `OML' has changed to `MY1' for symbol
>> font (Font)              `letters' in the math version `normal' on
>> input line 74.

and so on and so forth.

Note that the above are ONLY warning messages -- that is,
informational. They do not stop processing, which is what error
messages do. The best reference I've found on understanding error and
warning messages is Kopka and Daly's _A Guide to LaTeX2e_ (2nd
ed). However, there's now a 3rd edition (so it may not even have that
`2e' appended to `LaTeX' anymore) which obviously is a newer version
to acquired. Anywys, it's got a section on font error messages and
another on font warnings. I think the upshot is that OT1 get converted
to LY1, which is the Y&Y encoding. But the font-savvy on this list
will know much better -- and corrections to anything idiotic I say
will come swiftly ;-) So we'll both learn ...

Now, back to locating potentially missing materials. Here's more on
the fonts, again the text with wedges ( >> ) in front are the user, and
my replies at that time are prefixed with ++ signs:

>> Now for font locations. I did a search for mtex and found the
>> following:
>> mtex.pfb and mtex.pfm both in c:\WINNT\Fonts
>> mtex.tfm in c:\yandy\fonts\nontext\tfm-mt
>> the c:\winnt\fonts directory has all of the .pfm fonts that are on
>> the installation disk, but I noticed it does not have any of the
>> .pfb files that are on the installation disk. However, it sounds
>> like these are not needed.

++ Oh, I do believe they _are_ needed. On p.4 of the Technical Addendum
++ (the bigger manual), I find this:
++
++   On the Windows Platform, a Type 1 font consists of two files:
++
++    PFB ...
++
++    PFM ...
++
++ So now that we know you need 'em, maybe the problem is that they're in
++ a place dviwindo.ini doesn't know about. It's Sunday morning ... I'm
++ supposed to be doing family stuff not this. So this is about all I cal
++ do right now. But have a read through some of this fonts stuff and
++ check that your .pfbs are in a place that dvipsone can find them.
++
++ But it does sound like we're making progress, overall ... a bit, no?
++ Perhaps? ;-))

>> Is the "corrupted NFSS tables." message in the YANDYTEX DOS box
>> during texing significant? There was an initial problem with my
>> CD-ROM CTAN installation, but I was sent a new CD-ROM with this
>> fixed. This may be unrelated but could be a piece of the puzzle.

++ Maybe. I'd like to defer this part of your query to Robin, as he's
++ more familiar with nfss things than I.

>> Thanks again.

++ And thank you for your patience!

=====

If there are any updates or further information anyone has to pass on
to Dan, I'm sure he'd really appreciate it.

Ch.

>




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