New software?

[admin]

Hi Robert,

I am so sorry to hear about the demise of your computer. I sympathize, and know what a disaster that can be.

Your TeX System is XP ready. You were able to install and use it, even though you have font problems and a graphics problem.  Older versions of Y&Y TeX will not install in XP at all. The version I am shipping right now is V2.2.8.

You need advise, so I will CC your email to techsupport, a group of awfully kind and generous Y&Y TeX System experts, TeX experts, friends, volunteers, fans, and font experts :-), (who have had years and years of experience with Y&Y TeX Systems and fonts). In order for you to see their email and replies to you, you do need to subscribe to techsupport.  Go to http://www.yandy.com and you will find directions and information of how to subscribe to techsupport.

Regards,
Blenda Horn.




---------- Original Message ----------------------------------
From: "Robert Ryan" <robertdryan at compuserve.com>
Date:  Fri, 10 Oct 2003 16:55:41 +0200

>Do I need to buy a new version of Y&Y TeX?
>
>My computer died, and I have installed my Y&Y software (v. 2.2.6, plus
>MathTime) on a system running Windows XP. It is not working well: The screen
>fonts are "spindly" (except at high magnification) and printed documents are
>"light."
>
>The system is not dealing at all with .esp files using
>"\usepackage[dvipsone]{graphicx}." This was the case when I first installed
>the system several years ago, and, as I recall, you sent me a patch that
>fixed this problem.
>
>So should I buy a later version of Y&Y, or can what I have be "fixed"?
>
>Please let me know what I should do. I have a big job for SIAM to complete in
>MathTime, and your engine is the one to use. It was working great under
>Windows 98!
>
>Regards,
>
>Robert Ryan
>12, Blvd. Edgar Quinet
>75014 Paris
>France
>