[pdftex] pdf file not displaying properly in browser

rhowlett at mail.usyd.edu.au rhowlett at mail.usyd.edu.au
Tue Mar 20 14:23:03 CET 2001

Quoting Ross Moore <ross at ics.mq.edu.au>:

> Hi Bob,
> This is similar to a phenomenon that I've observed on a Mac.
> When the browser downloads the PDF some fonts are reported as missing,
> yet they can be verified to be on the system.
> Hit the refresh button; the file refreshes perfectly, with no font
> problem.
> Well, that actually depends on whether it is a Netscape refresh
> or an MSIE refresh. With MSIE the refresh works, as it reads the
> downloaded
> file from the cache; but with Netscape the problem persists, as it
> brings in the data afresh. If the cache file is opened manually using
> Acrobat or Acrobat Reader, there is no font problem.
> Of course this only happens when there are non-standard fonts in the
> document.
> (Don't ask me to define `standard' here. :-)
> > The strange thing is that I've been making and posting these
> > pdf files for years and never had this particular behaviour
> > before (as far as I can remember). All that has changed is the
> > version of pdftex and the version of the browser.
> Test other browsers, and try opening the cached version of the file
> directly in Acrobat Reader. If these all work, then the updated
> browser
> is a dud.
> That's no solace when you know that your students may have the same
> browser version. Maybe you can trace it to a particular font, as in my
> case.
> Then stop using that font.  :-)
> All the best,
> 	Ross Moore
Hi Ross,

For a while I thought that it was cmbx10 and/or cmbx12 that was
triggering the problem -- but the problem is hard to reproduce;
so I'm not sure. Sometimes I wonder whether I imagined it ...
None of the students have complained; so I guess I'll forget
about it until they do.


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