Problem with Laptop and installation

John.De-Bruyn at ujf-grenoble.fr John.De-Bruyn at ujf-grenoble.fr
Thu Jan 8 09:16:05 CET 2004



I think I have found the problem that prevented my laptop from going to
sleep. I did a bit of hunting on the web and on this site


http://support.gateway.com/s/issues/662931010.shtml

I found this:

+++++++++++++++++++++++++++++++++++++++++++++++++++

Keyboard Driver Prevents Windows From Entering Standby and Mouse Pointer
Disappears

ISSUE: In Microsoft® Windows®, the following error message may
appear: "The device driver for the Millennium PS/2 keyboard device is
preventing the machine from entering standby, please close all applications
and try again. If the problem persists, you may need to update this driver."
Also, the message may reference the Standard 101/102 or Microsoft PS/2
natural keyboard driver if the Millennium PS/2 keyboard driver is removed.
This issue is not related to the specific keyboard driver, so the message
displays whichever keyboard is currently recognized in Device Manager. After
this error occurs, the mouse pointer disappears.

RESOLUTION: Any non-Windows XP compliant software package that attaches
itself to the keyboard driver could cause this issue. Adobe Type Manager 4.0
is the most common cause of the issue. PGPDSK versions 6.05 and 6.5 and B3D
Projector also cause this issue.

+++++++++++++++++++++++++++++++++++++++++++++++++++

ATM 4.0 was installed with YandY tex. I uninstalled it and the problem went
away.

I went back and looked at the YandY installation instructions, which clearly
say not to install ATM for windows XP. Of course I thought I had done what I
was told when I installed it but I guess I mistakenly installed ATM.

Anyhow, it looks like everything is OK now. Thanks to all who offered
suggestions.


John

_____________________________________________________
John R. de Bruyn          :  jdebruyn at ujf-grenoble.fr
Laboratoire de Rheologie  :  phone: +33 (0)4 76 82 51 77
38041 Grenoble Cedex 9    :  fax: +33 (0)4 76 82 51 64
France






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