Sue Rodd

[Y&Y. Inc.]

		Christina, Robin Mimi and Barbara
		  Here is Berthold's answer for the problem Sue has.  I
thought this might need his attention :-).

		Bl.


		----Original Message-----
		From: Sue Rodd [mailto:jcm at lms.ac.uk]
		Sent: Tuesday, March 04, 2003 12:09 PM
		To: support at YandY.com
		Cc: jmc at lms.ac.uk
		Subject:

		Hi Blenda and Louis

		Sorry -- I'm stuck again, and getting desperate!

		After you sent the new version of 2.2 (Windows 2000), we
reinstalled it, and I have been using it.

		But I'm still having problems with fonts. One journal
that I run uses CM and that is mostly fine, but the JCM uses your Maths
fonts, and I also need some AMS fonts sometimes. When we reinstalled, I
assumed that the fonts that I had previously dragged across from my old
machine would be picked up, but there are lots (e.g., MSBM8, EUFM10,
EUFM7, EUFM8, MSAM8) that appear in the fonts folder with a red "a", but
don't show up in either the "show fonts" list or the Windows character
map. The TFM files appear to be where they should be, so I don't
understand it. I tried going to the CTAN site and re-downloading the
PFM, PFB and TFM files, in case the ones that I had were corrupted
somehow, but that doesn't seem to make a difference.

(1) You should install the fonts before you install the Y&Y TeX system.
(2) TFM files are not fonts (despite what Knuth calls them) -- they are
only
metric information (e.g. character advance width). The fonts are the
PFB and PFM files.
(3) Do not download fonts from CTAN, use the fonts supplied with the
system.

		Could it have something to do with the fact that I
recycled (as you suggested) my old DVIWINDO.ini file? I have gone
through it with a fine tooth-comb, but can't see anything missing. I
attach it here, in case you can spot something obvious.

		My style file for the journal was written by David
Carlisle (it was David who suggested that your package would be
"idiot-proof" for someone who is an editor not a computer buff!), so I'd
expect it to be compatible with your stuff -- and it has certainly run
on my old machine for five years without any real problems. I haven't
yet put Distiller and Exchange on the new machine, until I had this lot
working properly.

		What happens is that when I compile, that runs without
complaint, but I get moans about fonts as I page through the compiled
document.

The fonts (i.e. PFB and PFM) files must be installed in the *system*.
Depending on your operating systems this is done via "Start > Control >
Fonts"
and then "File > Install Fonts..." or via ATM. Originally
you install the fonts using the autostart menu that comes up
when you pop in the CD.

		If I try to print, the fonts I mentioned come up with an


		"expecting number, not 'dup' "

That is a clear indication that you have bad font files. Use only the
ones we supply.

		error message. The paper will print out __without__
DVIPSONE, but with substitute symbols in place. Using DVIPSONE, I can
print from page 2 onwards (which seems to work fine; as far as I can
see, the symbols are OK), but if I ask for the whole paper, I get only
the very first line of the first page, then a page with the error
message :

		ERROR: undefined
		OFFENDING COMMAND: Fit

This appears to be an unrelated bug that has to do with some PostScript
you are inserting. Perhaps an EPS file.

		STACK:

		-mark-
		/View
		1
		/Page
		-mark-

This appears to be in the middle of some EPS file, probably one that
was made specifically for some other DVI-to-PS driver. Contact the
author of the paper and tell him to provide standard EPS.

		I have NO idea what all that means! I'm sorry if this is
all a bit garbled, but I am really out of my depth here!

		Is the first step to save the current ini file
somewhere, and reinstall with the defaults? Will it then pick up any
fonts that are already resident? I'd be really grateful for your help,
as I've spent hours on this already&

I don't think any of this has to do with the dviwindo.ini file.
I would recommend: (1) install the fonts using the pop-up menu item
when you insert the CD (or, if that does not come up use
"Start > Control > Fonts" etc as above and as dsicribed in the
installation instructions.
(2) Run some jobs that do *not* involve inserted figures in EPS format.

Once you have that going you can tackle jobs with EPS ---
you will probably find that you are including an EPS figure that
was designed specifically for some driver like DVIPS and will
not work with other drivers. It may for example have a command
called "Fit" which is of course not a standard PS command at all.

		(I have a paper that I badly need to publish. I can't do
it from my old machine, as for some reason the .EPS figure comes out
spread out across the margin and flying off into the distance, whereas
on the 2000 machine it works fine -- but I can't get page 1!)

		Thanks and all the best Sue

		<<...>>


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