<div dir="ltr"><div>This is the TeX user group support mailing list. Here you will get help for the underlying TeX systems. Your query seems to apply to the interface in the commercial product pctex between TeX and the adobe reader. You might be better seeking help from the pctex people in regard to this problem (<a href="http://pctex.com">pctex.com</a>). They do have a support page on their web site.</div><div><br></div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>John C Frain<br></div>3 Aranleigh Park<br><div><div>Rathfarnham<br>Dublin 14<br>Ireland<br><a href="http://www.tcd.ie/Economics/staff/frainj/home.html" target="_blank">www.tcd.ie/Economics/staff/frainj/home.html</a><br>mailto:<a href="mailto:frainj@tcd.ie" target="_blank">frainj@tcd.ie</a><br>mailto:<a href="mailto:frainj@gmail.com" target="_blank">frainj@gmail.com</a></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, 13 May 2020 at 21:32, Van Horn, Susan M -FS via texhax <<a href="mailto:texhax@tug.org">texhax@tug.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Afternoon,<u></u><u></u></p>
<p class="MsoNormal"> I am not the user just the desktop support help for the Forest Service. My user clicks to convert to pdf, it errors saying there is no adobe reader installed. He actually has adobe pro installed. Is there a setting in the program
that needs to be changed? <u></u><u></u></p>
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<p class="MsoNormal">After the error it actually does make a pdf, and it does open. It’s just that it errors and the customer doesn’t like it.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thank you for your assistance in advance.<u></u><u></u></p>
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<p class="MsoNormal">v/r,<u></u><u></u></p>
<p class="MsoNormal">Susan<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif"><img width="69" height="65" style="width: 0.7222in; height: 0.6805in;" id="gmail-m_-1845882966502198866Picture_x0020_4" src="cid:1720ff9a16b4cff311" alt="Forest Service Shield"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">Susan Van Horn
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IT Desktop R2<u></u><u></u></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">Forest Service
<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(40,116,46)">PSICC<u></u><u></u></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:black">p: 719-553-1455
<br>
<a href="mailto:susan.vanhorn@usda.gov" target="_blank"><span style="color:blue">susan.vanhorn@usda.gov</span></a><u></u><u></u></span></b></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:black">2840 Kachina Dr<br>
Pueblo, CO 81089<br>
<a href="http://www.fs.fed.us/" target="_blank"><span style="color:blue">www.fs.fed.us</span></a>
<br>
</span><a href="http://usda.gov/" target="_blank"><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:blue;text-decoration:none"><img border="0" width="20" height="14" style="width: 0.2083in; height: 0.1458in;" id="gmail-m_-1845882966502198866Picture_x0020_5" src="cid:1720ff9a16c5b16b22" alt="USDA Logo"></span></a><a href="https://twitter.com/forestservice" target="_blank"><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:blue;text-decoration:none"><img border="0" width="19" height="16" style="width: 0.2013in; height: 0.1666in;" id="gmail-m_-1845882966502198866Picture_x0020_6" src="cid:1720ff9a16c692e333" alt="Forest Service Twitter"></span></a><a href="https://www.facebook.com/pages/US-Forest-Service/1431984283714112" target="_blank"><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:blue;text-decoration:none"><img border="0" width="16" height="16" style="width: 0.1666in; height: 0.1666in;" id="gmail-m_-1845882966502198866Picture_x0020_7" src="cid:1720ff9a16c7745b44" alt="USDA Facebook"></span></a><span style="font-size:8.5pt;font-family:Arial,sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><b><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(40,116,46)">Caring for the land and serving people<u></u><u></u></span></b></p>
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<p class="MsoNormal"><b><i><span style="font-family:"Calibri Light",sans-serif;color:rgb(91,155,213);border:1pt none windowtext;padding:0in">If you would like to comment on the customer service you received, please visit </span></i></b><b><i><span style="font-family:"Calibri Light",sans-serif;color:rgb(91,155,213)"><a href="https://usdagcc.sharepoint.com/sites/fs-cio-dsap/Lists/eComments%20%20Extra%20Effort/NomineeForm.aspx" title="https://ems-team.usda.gov/sites/fs-cio-dsap/Lists/eComments%20%20Extra%20Effort/NomineeForm.aspx" target="_blank"><span style="color:rgb(91,155,213);border:1pt none windowtext;padding:0in">Customer
Service Comment</span></a><span style="border:1pt none windowtext;padding:0in">.
</span>Please be sure to select my name from the drop down: Van Horn, Susan –FS. <span style="border:1pt none windowtext;padding:0in">
Thank you</span></span></i></b><span style="font-size:12pt;font-family:"Arial Narrow",sans-serif"><u></u><u></u></span></p>
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