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<p class="MsoNormal">Afternoon,<o:p></o:p></p>
<p class="MsoNormal"> I am not the user just the desktop support help for the Forest Service. My user clicks to convert to pdf, it errors saying there is no adobe reader installed. He actually has adobe pro installed. Is there a setting in the program
that needs to be changed? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After the error it actually does make a pdf, and it does open. It’s just that it errors and the customer doesn’t like it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your assistance in advance.<o:p></o:p></p>
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<p class="MsoNormal">v/r,<o:p></o:p></p>
<p class="MsoNormal">Susan<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><img width="69" height="65" style="width:.7222in;height:.6805in" id="Picture_x0020_4" src="cid:image001.png@01D6292C.5F525760" alt="Forest Service Shield"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Susan Van Horn
<br>
IT Desktop R2<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Forest Service
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#28742E">PSICC<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:black">p: 719-553-1455
<br>
<a href="mailto:susan.vanhorn@usda.gov"><span style="color:blue">susan.vanhorn@usda.gov</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:black">2840 Kachina Dr<br>
Pueblo, CO 81089<br>
<a href="http://www.fs.fed.us/"><span style="color:blue">www.fs.fed.us</span></a>
<br>
</span><a href="http://usda.gov/"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="20" height="14" style="width:.2083in;height:.1458in" id="Picture_x0020_5" src="cid:image002.png@01D6292C.5F525760" alt="USDA Logo"></span></a><a href="https://twitter.com/forestservice"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="19" height="16" style="width:.2013in;height:.1666in" id="Picture_x0020_6" src="cid:image003.png@01D6292C.5F525760" alt="Forest Service Twitter"></span></a><a href="https://www.facebook.com/pages/US-Forest-Service/1431984283714112"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_7" src="cid:image004.png@01D6292C.5F525760" alt="USDA Facebook"></span></a><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#28742E">Caring for the land and serving people<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><i><span style="font-family:"Calibri Light",sans-serif;color:#5B9BD5;border:none windowtext 1.0pt;padding:0in">If you would like to comment on the customer service you received, please visit </span></i></b><b><i><span style="font-family:"Calibri Light",sans-serif;color:#5B9BD5"><a href="https://usdagcc.sharepoint.com/sites/fs-cio-dsap/Lists/eComments%20%20Extra%20Effort/NomineeForm.aspx" title="https://ems-team.usda.gov/sites/fs-cio-dsap/Lists/eComments%20%20Extra%20Effort/NomineeForm.aspx"><span style="color:#5B9BD5;border:none windowtext 1.0pt;padding:0in">Customer
Service Comment</span></a><span style="border:none windowtext 1.0pt;padding:0in">.
</span>Please be sure to select my name from the drop down: Van Horn, Susan –FS. <span style="border:none windowtext 1.0pt;padding:0in">
Thank you</span></span></i></b><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif"><o:p></o:p></span></p>
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