[pdftex] Help required

[Jean-Christophe Godinaud]

Dear pdftex

 

One of our customer in Switzerland required our web2print solution to
support LaTeX. 

 

We downloaded the latest package from your internet web site and installed
it (running "first-setup.bat"). Installation went fine. 

By running the command "pdftex
"C:\Users\meninx\Desktop\LuaTeX\Samples\usrguide.tex"" we get the following
error:

 

This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX)
(preloaded format=pdftex)

\write18 enabled.

pdftex.exe: fatal: Could not undump 1 4-byte item(s) from pdftex.fmt.

 

As pdftext.fmt was not found, we created an empty file which causes this
error. Without this pdftex.fmt file, we get the error :

 

This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX)
(preloaded format=pdftex)

\write18 enabled.

kpathsea: Running mktexfmt pdftex.fmt

The command name is
C:\Users\meninx\Desktop\LuaTeX\context-setup-win64\context\tex\texmf-win64\b
in\mktexfmt

I can't find the format file `pdftex.fmt'!

 

Where can I find the content for such a file?

 

How does your support works and how can we collaborate on this project with
you?

 

Thank you in advance for your help

 

Best Regards

 

Jean-Christophe Godinaud 

CEO

Meninx Group

Headquarters : Meninx AG, Poststrasse 1, CH-8956 Killwangen

central    +41 56 544 72 90 

direct      +41 56 544 72 99 

mobile    +41 76 384 82 18 

email       jcgodinaud at meninx.ch 

internet   <http://www.meninx.net/> http://www.meninx.net 

 

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