[pdftex] Harlequin RIP 5.3 and PDFTeX

[Tom Kacvinsky]

Well, pardon me, but this argumentation for Quebecor is chicken shit.

If the PDF file is viewable and printable by Acrobat (the reference
implmentation for the PDF spec), the problem is most likely due to the RIP, not
the PDF file or pdftex.

Besides, we cannot "fix" pdftex unless we know what is "broken."  The error
message you gave is meaningless, because the TJ operator as used inside the PDF
file is just fine -- its use in the file conforms to the specification.

If we had some more information from Harlequin on what happened or why it
happened, we perhaps could "fix" pdftex.

The only thing I can think of is that the PDF file got corrupted in transit to
the RIP.

Report the bug to your RIP manufacturer, who will report the bug to Harlequin.
You would think the Quebecor would be happy that a fix would be made that would
allow them to accept PDF file from other aplications.  Or just use dvips +
distiller, and be done with it.

Tom

On Sun, 7 Oct 2001, Jeffrey McArthur wrote:

> On Sun, 7 Oct 2001 16:28:18 +0200, you wrote:
>
> >Sorry, but this is nonsense. Some of the largest printing houses
> >in Germany use imposition software which uses pdfTeX as a
> >backend.
>
> Quebecor, www.quebecor.com,  (which claims to be the largest printing
> company in the world) has consistantly rejected all the files we have
> generated via PDFTeX.
>
> Since Quebecor is so big, it is like trying to argue that Microsoft produces
> buggy software (we all know they do).  But if our clients want to use
> Microsoft products (and they do) we have to be compliant.  If our clients
> want to use Quebecor (and they do) we have to produce PDF files that
> Quebecor will accept.  Quebecor will not accept the output of PDFTeX because
> it generates the same errors that we get with our Harlequin 5.1 rev 2 RIP.
> We will get nowhere arguing with Quebecor (do you want to tell them that a
> large number of their RIPs are buggy and that they have to upgrade all of
> them just to run a job created by PDFTeX?).
>
> Quebecor is huge, so I am sure that some branch office of theirs has the
> newest version of the RIP, but that does not solve my problem.  Quebecor
> chooses which plant to print the books and sets that standards that we are
> required to meet.  If we send them a file, and they reject it, we have no
> alternative but to create a file that they will accept.  So far, PDFTeX has
> never been able to create a PDF file for us that has been acceptable to
> Quebecor.
>
> My point is this: PDFTeX is currently unable to create a file that is
> acceptable to the company that claims to be the worlds largest commercial
> printer (their claim is on their main web page at www.quebecor.com).
>
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