[OS X TeX] post strikes again?
hendrik.chaltin at univ.u-3mrs.fr
Wed May 11 16:58:48 CEST 2005
My apologies to the French post company.
They were not involved.
Instead, it was the local habit for people
who are in charge of deliveries (such as TNT)
to stop looking for an otherwise well-indicated address
if they have to look for it for more than 30 sec.
(I live in a small suburb.)
(They then report to their boss
that the address does not exist.)
What really makes me angry
is that TNT Marignane did not try to phone or e-mail me.
Anyway, on the phone, they promised delivery tomorrow.
On 11 May 2005, at 16:28, Bruno Voisin wrote:
> Le 10 mai 05 à 18:17, Hendrik Chaltin a écrit :
>> According to my TNT "shipment status"
>> my "Tiger" arrived at Marignane airport (near Marseille, France)
>> on 29 April.
>> It never arrived at my home.
>> Did anyone experience something similar?
> No. Mine was delivered on April 29.
>> Can one ask Apple for a second and certified shipment?
> Not sure. When the parcel is delivered a delivery notice is included,
> you're asked to sign something, and I imagine some indication is then
> sent back to Apple or their contractor, that delivery has taken place.
> Hence it should be easy for Apple to check the status of your parcel.
>> Please don't advise me to complain with the local post office.
>> I am sure they will be very happy to file my complaint.
> You can also have a look there
> <http://www.apple.com/support/store/shipping.html>, there's a form for
> reporting back trouble. Or get refunds. It says: "If you're still
> having trouble using the Apple Store, let us know. We respond to
> requests in the order they are received, and will contact you within
> 24 hours."
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