pdflatex not finding local files in Win 10

[Gray, Gary L]

I just finished installing TeX Live 2019 in a Windows 10 VM using the .exe installer on this page:

http://tug.org/texlive/acquire-netinstall.html

The install completed successfully, but when I typeset using pdflatex, it isn't finding local files I put in:

C:\texlive\texmf-local\tex\latex\local\

or in:

C:\texlive\texmf-local\tex\latex\

Both of these directories were created by the installer. A fresh install on macOS finds files placed in the corresponding folder on my Library folder. What else do I need to do to get TeX to find files placed there?

Thank you!

-- Gary L. Gray