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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=FR style='font-family:"Segoe UI","sans-serif"'>Dear pdftex<o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>One of our customer in Switzerland required our web2print solution to support LaTeX. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>We downloaded the latest package from your internet web site and installed it (running “first-setup.bat”). Installation went fine. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>By running the command “pdftex "C:\Users\meninx\Desktop\LuaTeX\Samples\usrguide.tex"” we get the following error:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX) (preloaded format=pdftex)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'> \write18 enabled.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>pdftex.exe: fatal: Could not undump 1 4-byte item(s) from pdftex.fmt.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>As pdftext.fmt was not found, we created an empty file which causes this error. Without this pdftex.fmt file, we get the error :<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX) (preloaded format=pdftex)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'> \write18 enabled.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>kpathsea: Running mktexfmt pdftex.fmt<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>The command name is C:\Users\meninx\Desktop\LuaTeX\context-setup-win64\context\tex\texmf-win64\bin\mktexfmt<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#C00000'>I can't find the format file `pdftex.fmt'!<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>Where can I find the content for such a file?<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>How does your support works and how can we collaborate on this project with you?<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>Thank you in advance for your help<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=FR style='font-family:"Segoe UI","sans-serif"'>Best Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=FR style='font-size:14.0pt;font-family:"Segoe UI","sans-serif";color:#08BBEE'>Jean-Christophe Godinaud <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>CEO<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>Meninx Group<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>Headquarters : Meninx AG, Poststrasse 1, CH-8956 Killwangen<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>central</span><span style='font-size:8.0pt;font-family:"Segoe UI","sans-serif";color:gray'> </span><span style='font-family:"Segoe UI","sans-serif"'>+41 56 544 72 90 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>direct</span><span style='font-size:8.0pt;font-family:"Segoe UI","sans-serif";color:gray'> </span><span style='font-family:"Segoe UI","sans-serif"'>+41 56 544 72 99 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>mobile</span><span style='font-size:8.0pt;font-family:"Segoe UI","sans-serif";color:gray'> </span><span style='font-family:"Segoe UI","sans-serif"'>+41 76 384 82 18 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>email</span><span style='font-size:8.0pt;font-family:"Segoe UI","sans-serif";color:gray'> </span><span style='font-family:"Segoe UI","sans-serif"'>jcgodinaud@meninx.ch <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:gray'>internet</span><span style='font-size:8.0pt;font-family:"Segoe UI","sans-serif";color:gray'> </span><span style='font-family:"Segoe UI","sans-serif"'><a href="http://www.meninx.net/"><span style='color:windowtext;text-decoration:none'>http://www.meninx.net</span></a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'>for our earth, do not print this email ! <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.0pt;font-family:"Segoe UI","sans-serif"'>Please note that the integrity of messages content cannot be guaranteed on the Internet and therefore can Meninx not be considered responsible for any corruption. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not forward, distribute or copy this e-mail, you should delete it and notify Meninx.<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>